Shipping Details
Welcome to Barbie.lk! ✨ We’re excited to bring our fabulous kids’ fashion right to your doorstep. Here’s everything you need to know about our shipping process so your shopping experience is smooth and magical.
Shipping Areas
We currently deliver all across Sri Lanka. International shipping options will be added soon, so stay tuned for updates!
Order Processing Time
nce you place your order, our team works quickly to prepare it for shipment. Most orders are processed within 1–2 business days. You’ll receive an email confirmation when your order is on its way.
Delivery Time
Orders are usually delivered within 3–5 working days. Delivery times may vary depending on your location, so we appreciate your patience if your parcel takes a little longer to arrive.
Shipping Charges
We aim to keep shipping simple and affordable:
- Standard shipping: Flat rate applied at checkout
- Free shipping: Available on orders above a certain amount (check the website for current offers!)
Receiving Your Order
When your order arrives, the person accepting the delivery may be asked to sign an invoice. Please check the package for any visible damage before signing.
Delays and Exceptions
While we strive for speedy delivery, some factors may cause delays, such as:
- Public holidays
- Extreme weather conditions
- Delivery service disruptions
If there’s an unexpected delay, our Customer Service team will reach out and keep you updated.
Contact Us
Have questions about your delivery? We’re here to help! Contact our Customer Service team via email or phone, and we’ll make sure your Barbie.lk order reaches you safely.
✨ At Barbie.lk, we believe every package is a little bundle of magic — and we can’t wait for your fashion dreams to arrive at your doorstep! 💖
